Vendors contribute critical pieces in a project. In this video, Bob McGannon presents you with a challenge where two vendors that are part of your project team are working based on their interpretation of the contract you have in place. However, what is in their contracts, and what is needed by your project does not match, and multiple vendors are not working well together.
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- In this challenge, two vendors that are part of your store energy project team, not working well together. Their contracts aren't clear about a critical part of the project and it's important that you resolve this situation before you have a major issue on your hands. Using the information from the case study in the exercise files and your own experience, consider what you would do in the following scenario: The store energy ERP solution vendor and the engineer from your network support vendor are diligent when working in their own particular technical areas, but they don't seem to work well together.
This gets confirmed when they miss the deadlines for tasks that require them to integrate their solutions. You talk with each of them separately, and they both give you a similar story. Their contract does not call for the coordination of solution integration. Upon a review of each of these contracts, you believe there is a reference to integration responsibilities, but it's vague and indirect at best. And they certainly do not include integration leadership.
Here are two questions to answer. What actions should you take in this situation and what actions could you take to minimize the chance of this happening on other projects?
- Identifying and managing stakeholders
- Guiding process and organizational change
- Considering a cloud-based solution
- Planning a technology project
- Assessing risks and changes
- Executing a technology project
- Addressing challenges such as conflict and changing priorities