In this video, Bob McGannon presents you with another challenge. The ERP is facing a technological problem. It turns out your solution does not contain vital business functions that your organization requires. Along with this, the challenge reflects dissatisfaction from key stakeholders that needs to be managed. Learn how to resolve the situation and prevent it from happening in future projects.
- The store energy ERP project…introduced in the previous challenge…is facing another issue.…Last time, we had to solve a people problem.…This time, we have to handle a problem with the technology.…Use the case study included in the exercise files,…the material from the course, and your own experience…to determine what actions you will take.…You can then compare your actions…to what I propose in the next video.…Here's the challenge.…You have produced both as is and to be process models…to be implemented in your ERP solution…and your stakeholders are getting excited…about the project outcomes.…
Just when you were starting to feel comfortable,…a member of the HR staff comes into your office…looking very distressed.…He explains to you that your company…has just signed a new client…and some of your employees will be working…in Brazil and Peru.…The ERP system you're implementing can handle…some international taxation calculations,…but it does not support South American countries.…Your HR colleague goes on to say…that creating a workaround…
- Identify three characteristics of the ideal To Be process map.
- Summarize the steps to manage organizational change.
- Recognize three details to consider when evaluating a cloud solution.
- Recall the consequence of failing to address functionality gaps in a technical solution.
- Determine which facts to collect before discussing resource availability with sponsors.
- Identify the questions to ask when asking team members for feedback on milestone development.