- Establishing rapport and empathy
- Managing conflict
- Facilitating the decision-making process
- Facilitating powerful dialogue and conversation
- Verbal, listening, visual, and written skills
- Business acumen skills
- Systems thinking and creative thinking
- Leveraging productivity tools
- Considering past, current, and future technology trends
Skill Level Beginner
Business analysis competencies are a mix of creative, analytical, relationship, communication, facilitation and leadership skills. Now that's a lot for one person to master, but that's exactly why you're here. Business analysis is absolutely critical in today's organizations. These skills business analysts need to be successful can be developed in a lot of various roles and taken to another level as a BA.
Great BAs with advanced competencies provide tremendous value to projects, teams and the organization, and there is always room to grow more, whether you hold the BA title or not. Hi, I'm Angela Wick, and welcome to this course which focuses on the competencies and skills needed for powerful business analysis. I've been consulting and training in business analysis and requirements practices for many years and have contributed to the global industry standards in requirements and business analysis.
This course guides BAs through the competencies needed to bring better requirements and outcomes to projects, products and your organization. In the course, I introduce Brady the BA. Brady is working on developing and improving BA competencies and provides some great examples for us to follow. You'll learn from Brady and myself about several BA competencies, like co-creating, change management, facilitation and systems thinking.
You'll discover the skills needed to continue being a successful BA. Are you ready to start your path towards even deeper BA competencies? Let's dive in.