Join David Franz for an in-depth discussion in this video Where to go for help, part of Pro Tools 10 New Features.
Avid has created a lot of routes for finding help when using Pro Tools. Ideally, you won't need to use any of them, but if you do let's look at the ways. The Help menu in fact does what it says it will do. It offers some new and quite helpful features, like providing access to web-based Pro Tools Help. This new feature provides links to the latest help files as soon as they're available. You can also directly access the Pro Tools Knowledge Base as well as the Avid Audio Forums, which we know as the Digi User Conference or more lovingly, as the D-U-C or DUC.
You can also purchase Avid Support and Training here or via the Marketplace. One additional source of information that a lot of people overlook despite the capital letters is the Read Me file that comes with the installation of Pro Tools. While this isn't necessarily a new feature, each new version of Pro Tools does come with a Read Me file that has important news about things we don't really want to know about--bugs. If you're having any issues with the installation, compatibility width, or usage of Pro Tools 10, I strongly recommend checking out the Read Me that comes with your exact version, whether it's Pro Tools 10 or an updated version following the initial release of Pro Tools 10.
That file can save you hours of your life that you might've wasted waiting for tech support. While Avid has provided a lot of options for finding help when using Pro Tools 10, we've got a lot of great training on how to use Pro Tools here at lynda.com.
- What's new with importing and exporting files
- Adding real-time fades overlapping cross-fades
- Utilizing the Edit window indicators
- Working with the improved AudioSuite plug-ins
- Creating a reverse delay or reverb effect
- Understanding the interface and nomenclature changes
- Getting help with Pro Tools