Customer Insights and Consumer Analytics for Organizations: Tools and Analysis
With Chris DallaVilla
Liked by 572 users
Duration: 1h 8m
Skill level: Beginner + Intermediate
Released: 8/8/2019
Course details
To build products that resonate with customers, companies must first understand where their audience is coming from. What do their customers actually want and need? In this course, Chris DallaVilla explores several popular technologies—including Python and Power BI—you can use to analyze your customers' thoughts and behaviors. Learn how to use tools to get in tune with customer behavior trends; determine what drives customer loyalty; organize your customers by segmentation groups to improve business performance; and identify your advocates. These are tools that all organizations require to thrive in today’s changing environment.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Meet the instructor
Learner reviews
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Dennis Mwiti
Dennis Mwiti
ICT Infrastructure Support - BBIT | CCNA R&S | Fortinet NSE3 | T4E | Project Management | Tech Research & Business Innovation | Customer Experience
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Khaled_M_Ali Aklan Albanna
Khaled_M_Ali Aklan Albanna
I.T. Consultant at YBRD | Intelligent systems developer and analyst
Contents
What’s included
- Practice while you learn 2 exercise files
- Test your knowledge 5 quizzes
- Learn on the go Access on tablet and phone
- Stay up to date Continuing Education Units
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