Was the exam written by AI? Many of the questions were rather nonsensical given the variety of applications discussed in the course. It took keyword searches in the transcript to find the relevant information for a given question, as answers could vary in cases where the system wasn't specified, and could even vary within the specified system when present.
Customer Insights and Consumer Analytics for Organizations: Tools and Analysis
With Chris DallaVilla
Liked by 572 users
Duration: 1h 8m
Skill level: Beginner + Intermediate
Released: 8/8/2019
Course details
To build products that resonate with customers, companies must first understand where their audience is coming from. What do their customers actually want and need? In this course, Chris DallaVilla explores several popular technologies—including Python and Power BI—you can use to analyze your customers' thoughts and behaviors. Learn how to use tools to get in tune with customer behavior trends; determine what drives customer loyalty; organize your customers by segmentation groups to improve business performance; and identify your advocates. These are tools that all organizations require to thrive in today’s changing environment.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
LinkedIn Learning
Certificate of Completion
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
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Devlin McKee
Devlin McKee
System Administrator - Global Business Solutions
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Mr.Mohammad Ahmed Aldaylami
Mr.Mohammad Ahmed Aldaylami
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Dennis Mwiti
Dennis Mwiti
ICT Infrastructure Support - BBIT | CCNA R&S | Fortinet NSE3 | T4E | Project Management | Tech Research & Business Innovation | Customer Experience
Contents
What’s included
- Practice while you learn 2 exercise files
- Test your knowledge 5 quizzes
- Learn on the go Access on tablet and phone
- Stay up to date Continuing Education Units