resending messages

- [Instructor] Has this ever happened to you?…You're waiting for a reply from someone…you sent a message to and they're not getting back to you.…It happens to all of us, so you contact them…and they make something up about…never receiving your original message.…I guess it might be true, but regardless,…you shouldn't have to recreate the message.…You can resend the message.…That is, if you haven't deleted it permanently…from your Sent Items folder.…You know, by default, copies of messages you send…are saved in the Sent Items folder…and that's where we'll go to resend the message.…

So, I'm going to go over here into my folder list…and click Sent Items.…Here's a list of messages I've sent,…and let's say I need to resend this one…called Tracking, because it looks important.…So I'm going to click on it.…Now if I went up to my Actions menu, right now,…I wouldn't see the Resend option.…So the only way to resend a message is to open it,…so we'll double click.…We read the message and now we can go to the Actions menu…and you'll notice that Resend is available.…