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- [Instructor] I've just returned … from a few days out of the office, … and even though it's after midnight, … I'm checking to see what I'll be facing … when I hit the office tomorrow morning. … I'm immediately immersed in a series of conversations … that have already started. … Some might even be finished, … but some might need my attention first thing tomorrow … or even right now, while others have been handled … by other members of my team. … Now, one thing I could do is I could start … at the beginning of my inbox and try … to discern what had been done previously … in each of these conversations, … sort of skipping back and forth from this message … to any other message from the same person. … That's better than starting … with the last day I was in the office and working my way up, … because if I begin by responding to conversations … from last Thursday, I might find after I'd written … that someone else had answered an email on Friday afternoon. … Therefore, I've already responded to a dated email. …