In this video, staff author Jess Stratton shows users the difference in reply, reply all, and forwarding an email. She'll also cover how to edit text in a forward before sending it out to someone else.
- [Jess] Outlook has different options for handling emailed responses. If I want to reply to this email, all the way on the right hand side I can click the down arrow and choose Reply. I can also click Reply directly from the home ribbon tab. You'll notice that the attachment has been stripped out. If I'm sending a reply we can assume she already has the attachment since she sent it in the first place.
I can type my reply and click Send. Off the message goes. Instantly, the icon in the message screen changes to an envelope with a purple arrow. It's a visual cue that I've replied to it. Let's click on this email. This one also contains an attachment but Jenny is telling me that I can send this around. I think Sharon might be interested. So I can either click the down arrow all the way to the right and choose Forward or again from the home ribbon tab, I can choose Forward.
Now that I'm forwarding this, the attachment is there so that I can send it along. I'll address it to Sharon. I can change the subject, I can also do this on a regular reply if I wanted to. For example, I can edit out the prefix FW, for forward. I can also add my own comments. I can also add my own comments. I can remove any header information. And it is always a good idea to do it as it could contain sensitive data or email addresses.
I'll click and drag with my mouse and remove all of this information. At any time. And this goes for a reply also. If I decide I don't want to send the email I can click Discard. All the way on the right hand side. However, if it's ready to go, I'll click send. My forward has been sent. And the icon slightly changes, letting me know it's been forwarded.
Let's scroll down to this email. Here is an email conversation that involves me, Leslie, and Jenny. I can reply to everyone that is involved in this email. I'll click Reply All. This creates a new email that's addressed to everyone that was in the original email. Use this with caution. Especially if there's a long list of names in there. You can always just hit Reply and it will only get sent to the original person that sent the email.
Not everybody else that was included in the conversation. I'll type my reply and click Send.
- Connecting your email account to Outlook
- Reading mail
- Searching for mail
- Organizing mail with flags, folders, and rules
- Creating and sending new email
- Creating new contacts
- Adding delegates
- Creating meetings and appointments in the Outlook calendar
- Creating tasks
- Backing up Outlook data
Skill Level Beginner
Q: This course was updated on 11/09/2018. What changed?
A: A new video was added that covers the simplified ribbon in Office 365.