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Contents

• Introduction Introduction

  • Getting ready for the Outlook Associate MOS exam?

    1m 15s
  • Who should take this course?

    38s
  • Using the exercise files

    1m 1s
  • Using the challenges

    44s
• 1. Microsoft Office Specialist Exam Overview 1. Microsoft Office Specialist Exam Overview

  • Compare the Microsoft Office Specialist certifications

    1m 14s
  • Exam objectives, preparation tips, and registration process

    4m 1s
• 2. Manage Outlook Settings and Processes 2. Manage Outlook Settings and Processes

  • Overview of UI

    4m 41s
  • Customize Outlook settings, part 1

    3m 53s
  • Customize Outlook settings, part 2

    4m 27s
  • Configure Mail settings

    3m 39s
  • Perform Search operations

    6m 22s
  • Print and save information

    5m 4s
  • ✓ Challenge: Manage Outlook settings and processes

    1m 34s
  • ✓ Solution: Manage Outlook settings and processes

    5m 53s
• 3. Manage Messages 3. Manage Messages

  • Create messages

    6m 51s
  • Set message options

    5m 58s
  • Insert and format message content

    4m 55s
  • Organize and manage messages, part 1

    3m 21s
  • Organize and manage messages, part 2

    4m 59s
  • ✓ Challenge: Manage messages

    1m 22s
  • ✓ Solution: Manage messages

    4m 42s
• 4. Manage Schedules 4. Manage Schedules

  • Create and manage calendars

    5m 15s
  • Create appointments and events

    5m 47s
  • Create meetings

    4m 19s
  • Organize and manage appointments and events, part 1

    4m 11s
  • Organize and manage appointments and events, part 2

    2m 18s
  • ✓ Challenge: Manage schedules

    1m 13s
  • ✓ Solution: Manage schedules

    5m 11s
• 5. Manage Contacts and Groups 5. Manage Contacts and Groups

  • Create and manage contacts, part 1

    4m 13s
  • Import and share contacts, part 1

    4m
  • Create and manage contact groups

    3m 26s
  • Create and manage tasks, part 1

    3m 17s
  • Create and manage tasks, part 2

    2m 46s
  • ✓ Challenge: Manage contacts and tasks

    1m 7s
  • ✓ Solution: Manage contacts and tasks

    6m 16s
• 6. Practice Exam 6. Practice Exam

  • ✓ Challenge: Full-length MOS sample exam for Outlook 2019

    59s
  • ✓ Solution: Full-length MOS sample exam for Outlook 2019

    18m 44s
• Conclusion Conclusion

  • Next steps

    21s