Author
Megan Bross
Released
10/17/2016The course first explores the MOS certification program and highlights its cost, format, and objectives. Megan then explains how to manage the Outlook environment by customizing the interface, printing and saving information, and searching in Outlook. Next, learn how to manage email messages (including creating, formatting, and organizing messages), create contacts, and manage calendars (including appointments, meetings, and events). Finally, find out how to work with notes, tasks, and journal entries.
Challenge exercises are included along the way, and the course concludes with a full-length practice exam.
- Preparing for the exam
- Managing the Outlook environment
- Printing and saving information
- Creating and formatting email messages
- Creating Quick Steps
- Cleaning up the inbox
- Managing rules
- Creating contacts and groups
- Creating appointments, events, and meetings
- Managing tasks and notes
- Taking a full-length practice exam
Skill Level Intermediate
Duration
Views
- Hi, my name is Megan Hoffman, and my goal is to help you pass the Microsoft Office Specialist Exam for Outlook 2010. I'm a certified MOS Master Instructor who's trained thousands of professionals in MS Office productivity. I also have over 40 MOS Certifications myself, so I know what it feels like to take the tests. In this course, I'll start by walking you through all of the MOS Exam Objectives, and the structure of the exam. Next, I'll show you how to manage the Outlook environment.
Then we'll cover creating and formatting item content. From here, you'll learn how to manage email messages, and you'll also learn how to manage Contacts. I'll walk you through managing Calendar objects. Then we'll work with Tasks, Notes, and Journal Entries. I'll include practice activities in each chapter, and a final, full length sample exam at the end of the course. This will help you ensure you can complete the tasks in the time frame specified for the MOS Exam. Let's get started.
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Introduction
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Welcome1m 6s
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Challenges44s
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1. Microsoft Office Specialist Exam Overview
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2. Manage the Outlook Environment
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Arrange the content pane7m 13s
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Outlook program options6m 16s
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Manipulate item tags7m 2s
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Print and save Outlook items3m 17s
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3. Create and Format Item Content
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Create item content10m 44s
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Format messages8m 10s
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4. Manage Email Messages
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Clean up the mailbox7m 28s
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Create and manage rules5m 14s
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Manage junk mail2m 43s
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5. Manage Contacts
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✓ Solution: Manage contacts3m 18s
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6. Manage Calendar Objects
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Manipulate the Calendar pane8m 45s
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7. Work with Tasks, Notes, and Journal Entries
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Create and manipulate tasks6m 29s
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Create and manipulate notes1m 50s
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8. Practice Exam
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Conclusion
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Next steps27s
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Video: Welcome