Learn how to mark and unmark messages as junk and add senders to white lists.
- [Instructor] Mail servers do a great job at filtering mail before it gets to you, but spam is just an unavoidable part of a having an email account. Here's how you can set and work with your Junk email settings in Outlook. To mark a message as junk, from the Home Ribbon tab with the message selected, click Junk and then Junk again. You can also secondary click with the mouse, hover your mouse over Junk mail and choose Mark as Junk. It gets removed from the inbox and now to see it, let's move over to the Junk email folder.
I'm in my Gmail account now, and to see that folder, I'm going to click the triangle to expand where it says Gmail. From here, I'll click on Junk. Here's our messages that we marked as junk and some other things that Outlook put in the Junk folder. Occasionally, Outlook will mark something as junk that isn't so you'll wanna check this folder. To unmark it, select the email, from the Home ribbon tab click Junk again, and then choose Not Junk. It will remove it from the Junk folder and put it back in your Inbox.
You can also block a particular sender from sending you email messages. Select the email, click Junk and choose Block Sender. If you've found that you've accidentally blocked a sender or you're not getting any emails from somebody that you should be getting emails from and wanna know if they're blocked, you can remove their name from the list. To get into your junk email preferences, click Junk and then Junk Email Preferences. It's important to note that in an exchange environment, this option may or may not be grayed out for you, depending on how your network administrator has your exchange account set up.
They could be doing all the junk mail filtering themselves behind the scenes, in which it's going to be grayed out for you. The first thing you'll see is a Safe Senders list. This means that you can click the plus sign and put an email address in here. Anytime someone sends you an email from that address, no matter what the content is, it will never be treated as junk. Hit the Enter key and it will be added. You can add as many as you like and you can remove an email from the list, by selecting it and clicking the minus sign.
Let's head over to the Blocked Senders tab. Here you can find any email addresses that you may have added to this list. If you've accidentally put something in here, you can select it and click the minus sign. I'll click the X on the top left hand side of the screen to close out of that, and that's how you work with junk mail in Outlook.
- Identify why you would need to tell Outlook to allow you to input server settings manually for an email account.
- Recall the easiest way to create folders for your messages.
- Explain how to save the body of an email message as a template.
- Recognize how to allow others to book appointments with you based on your calendar settings.
- Explain what happens if you try to open a calendar you don't have permission to view.
- List the steps required to view your calendars by toggling back and forth between tabs.