Use @mentions to get someone's attention

- [Jess] Outlook comes with something called an at mention. If you wanna get someone's attention in an email message or calendar invitation, you can type the at symbol, followed by their name. Their name will be highlighted in the message and it will add them to the to line of the email. A convenient thing about this is that you don't need to remember their email address. I'll create a new email and address it as normal, to use the at mention, type the at symbol, and now a list of all the people in your contacts will come up.

I'll include Sharon. Sharon automatically gets added to the to field. I can also hit the delete key on my keyboard and remove some characters, and just leave her first name. Now I can hit the space bar and continue typing the body of the email as normal. I'll click send, and off it goes. Let's take a look at this email. In this one, I can see I've been called out, so I need to pay special attention to what she's saying in this particular part of the email.

I can tell that it's a mention because of the at symbol in front of my name. If I click on the at mention, it will pop up a new email directed to that person. If I wanna see any and all messages that I've been mentioned in, I can click to see the view and have it categorized. For example, this one's already categorized by conversations that mention me versus conversations that don't mention me. I'll put it back to the default conversation.

I can also add a filter. If I click filter email, I can filter it by at mentions to see only email that I've been mentioned in. This way, I'll never miss any messages that are calling special attention to something that has to do with me.