Join Gini von Courter for an in-depth discussion in this video What you'll need for this course, part of Efficient Email Management with Outlook 2016.
- Before we move on let's check to ensure that you have a version of Outlook, one of the Outlook products that I'm going cover in this course, because there are three different products with Outlook in their names, and four different ways that you could install Outlook. The first is Outlook 2016, which you can purchase alone, but more frequently you're going to purchase as part of a package, for example, Office for Home Use or Office Professional for your organization. And you'll know that it's Outlook 2016 because in order to launch it you either will click an icon that if you hovered on it would say Outlook 2016, or you will go to All Programs and find it there.
For example, here's my Outlook icon. Notice, Outlook 2016. And if I got to All Apps, I can find it there as well. When I go to Outlook 2016 this is what it looks like. File, Home, Send / Receive, Folder, View, and at the bottom some icons for things like calendar, and people, and so on. It's very full featured. You may have Outlook as part of Office 365. That subscription would allow you to install all of Office 2016 products on your computer, so if you say, "Oh, I'm using Outlook 365." you're actually using Outlook as part of Office 365 and that current version is Outlook 2016, so you're going to launch Outlook the same way I did and it looks just like the Outlook I just showed you, because Outlook 2016 is Outlook in Office 365.
Another possibility is that you're actually using something called Outlook Web App. Let me show you what that looks like. Outlook Web App, or OWA, runs in a browser, and it's also part of Office 365, so it's Outlook for the web. And when you load it, it actually says it's loading the Outlook Web App. It's a pier for things like the Excel Online application and PowerPoint Online, and Word Online. This is Outlook Online and it has three icons, Mail, Calendar, and People, so when you load them you don't get everything at one time, you get part of it.
If you're looking at mail, then you're not looking at the calendar. If you're looking at the calendar, then you're not going to see mail or people at the same time. The email messages that I see here are the same email messages that I saw in Outlook 2016, because it's the same inbox, but I don't have all of the same tools here. Look, no ribbon up at the top, for example. This product, OWA, has fewer features because it runs in a browser. If you'd like to know more about using OWA, if this is what you primarily use, you'll find more than one course on OWA in our training library.
And then there's one more possibility. It's possible that you are using something called Outlook.com, and Outlook.com looks like this. These are different email messages, because Outlook.com is really the upgrade for Hotmail. This is the free Microsoft email program that's a competitor for Gmail and Yahoo Mail, and other kinds of web based mail. This is not a full featured product either.
No ribbon at the top, all it does is email, but if you want free email and you're thinking, I don't really want to use whatever your email provider is right now, one of your choices would be Outlook.com. It lets you compose, and send, and receive, and store email, but it won't do almost any of the other things that you're going to see in this course. So there are our four Outlooks products, Outlook 2016, Outlook 2016 as part of Office 365, OWA, or Outlook Web App, and Outlook.com.
Most of the features that I'm going to show you in this course will not be available for Outlook.com or for OWA. You'll learn a few things you can still use, but when it comes to the more advanced features, they're just not available, and that's why people buy Outlook 2016 or they buy Office 365, so that they have access to a wider range of features, a fuller tool set. The primary difference between these applications and the two we're not using, are Outlook, whether it's part of Office 365 or not, is installed on your computer.
If it's browser based, that's not what this course is about. If you don't have Outlook 2016 or Office 365, if you only have Outlook.com and you were hoping for something more, don't worry, you can go to the Microsoft site and download a trial version of Office 365 that will include Outlook. If you go to your browser and enter, office.microsoft.com you will end up on this page here that will ask you to choose between being a business user or a home user.
And if you click for home, notice, try for free. If you want to install it now, go ahead before we continue. If you already have Outlook 2016, you're good to go.
- Viewing messages by conversation
- Ignoring a conversation
- Using Mailbox Cleanup
- Arranging email by date or by sender
- Sorting and filtering views
- Creating inbox folders
- Customizing and using categories
- Using a custom search folder
- Creating Quick Steps and email rules
- Using automatic replies