Join Gini von Courter for an in-depth discussion in this video Viewing messages, part of Outlook Web App (OWA) 2013 Essential Training.
Viewing messages is very easy in OWA. In OWA Light, I have to double-click to open a message to view it, but here I have this wonderful reading pane over here on the right. So all I need to do to look at a message is simply select it in the information viewer, and I can see that message over here in the reading pane. If I want to move through a series of messages, I actually have the ability to just use my arrow keys and move down from one message to the next to the next.
And as I do that, you'll notice that moving from one message to another in OWA marks that message as having been read. So there's an assumption that if I'm using the arrow keys, I'm actually reading the message, and moving from one to the next. If I want to just click on a message, and then, I click on another message, the same thing happens. But, if I wanted to move, for example, from this message down to this one without looking at the two in between, I'd be better off to use the mouse, because otherwise the messages that I didn't read, for example, this one and this one, are marked as read, and they are really not.
So, use the arrow keys if you are actually reading through the messages that you've received in a day, one after another. If you want to jump to a message and look at it, just use your mouse or whatever pointing device you have. And move and click, to be able to see the message.
AuthorGini von Courter
- Launching OWA
- Sending email messages
- Attaching files
- Replying and forwarding
- Applying categories to email
- Creating an email signature
- Using automatic replies
- Creating appointments and repeating appointments
- Creating contacts
- Sharing a calendar
- Creating tasks
Skill Level Beginner
Outlook 2013 Essential Trainingwith Jess Stratton3h 6m Appropriate for all
PowerPoint 2013 Essential Trainingwith Jess Stratton3h 19m Appropriate for all
1. Getting Started with OWA
2. Sending Email Messages
3. Receiving Email Messages
4. Applying Tags to Messages and Other Items
5. Managing Email
6. Setting Mail Options
7. Using the Calendar
8. Working with Meetings
9. Working with People
10. Using Tasks
11. Using OWA for the iPad and iPhone (Office 365 only)
Next steps1m 47s
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