Learn how to make sure that recipients know they're being asked for input or action by including the @ symbol followed by the person's name in the body of an email or calendar item.
- [Instructor] If you're sending a message out to a person or group of people and you want to get the attention of someone else, you can mention them in the actual message itself. If you mention them with the @ sign a few things are going to happen. Take a look at this new message I started, sending it out Lynn about expense receipts, need to get them into finance ASAP as Raj in accounting needs them by the end of the week. Well as you can see I haven't typed in Raj's name. In fact, I'm not going to just simply type in his name.
I'm going to use the @ sign first. With the @ sign I get access to my contacts. And if I want to I can narrow this list down by starting to type in Raj, R-A. You can see there he is, Raj Kumar. Selecting him from the list now adds him but he looks different in the message. That's an actual link. We can click this to go to the contact card or this person. I can close this up when I'm done looking.
I can be less formal by clicking just after the last name and hitting backspace once to take it out. The mention's still there and something else happened in the to field. He just got added automatically. So he will receive this message. There is a filter that you can use. For example, in your inbox to narrow down the list to only see those messages where you were mentioned. We'll take a look in the moment. Right now I'll send this off, clicking the send button. Now if you're looking at your inbox and some of these messages you were mentioned using the @mention, you can find them by going up to the sort drop-down here and choosing mentioned mail.
That's all you'll see now, are those messages where you were mentioned. I'm logged in here as Victor Gonzalez and you can see that shows up in both of these messages. At anytime you can go back to the drop-down to see all your mail. So by using @mention you can really get the attention of someone who needs to be included, not necessarily somebody who's meant to receive the email but needs to know it was sent out.
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