Join Nick Brazzi for an in-depth discussion in this video Send messages to team members, part of Microsoft StaffHub Essential Training.
- [Narrator] StaffHub has a messaging system built in so that you can send messages and have conversations with your team members. This is a feature that is only available in the mobile app for iOS and Android. You cannot access messages on the StaffHub website. So here in the StaffHub app I'm going to tap on the Messages button to go to the Messages screen. In Messages you can send simple text-based messages like SMS on your phone. There are two options for messages. First there's the team chat, which is an active, ongoing conversation that is visible by every member of your team.
And I can see that listed up here at the top when I tap on that. I don't have anything going on in this conversation yet but I see a little notification every time somebody joins my team, letting me know that that person has joined the conversation. So anything I write here will be sent to all of the people on my team. Team Chat is like a miniature version of Slack or Microsoft Teams. It's a place where you can send messages to everybody. But it's a lot more basic than Slack or Microsoft Teams because it's just one ongoing thread.
So all I need to do is tap on this field at the bottom that says "Write a Message" and I'm going to write something. And I'll hit the send button, which looks like a little paper airplane next to the text. And now everybody on my team who uses the StaffHub app will get a notification and anybody can respond. So there's a response from one of my coworkers. If anybody responds to this conversation we'll all see it here in the Team Chat space.
So everybody sees this thread, and you can send any message on any topic that you want. It's all going to be mixed in here together. So I could type in a completely unrelated message. So I can send this message, and again everybody sees it and it has absolutely nothing to do with the previous conversation. This is just where you'll put any message that you want to send to anybody on your team. Now let's look at a few other options. In addition to sending text, you can also send pictures.
To do that, I'm going to hit the little camera button next to the text field. It asks me if I want to use my camera or take a picture from my photo library. I'll choose my photo library. And then the app will require permissions to either access your camera or your photo library. So I will grant that permission to access my photo library. I'll find the picture that relates to the message that I just sent, which is a picture of where the spill was. Then I'll hit send and it sends that picture along as well. Just like sending a picture in a text message on your phone.
Now at the top of the screen there's a settings button. It looks like a little gear. If I tap on that we see the only option here is to mute the conversation. If you do choose the Mute option you can choose the amount of time that you want this channel to be muted. But I'm just going to hit cancel for now. There's also a group button right next to the settings button. And if I tap on that, you can see a list of everybody who is currently in this group. These are the people who will see your messages. But there's another option here. Let me close this by hitting the X up at the top.
If you want to start a conversation with a single person or a specific selection of people rather than the entire team, what you'll do is you'll hit the back button here one more time to go back to the main screen for Messages and then hit the compose button near the top right corner. Here I can see a list of all of the people on my team. So I could just tap one or two people who I want to send this message to. So now this message will only go to Federic and Stewart, not to Judson or Nick, and that's fine. I'll hit Next.
And now I can send a message that will go out to only those people. So I'll type in the message, I'll hit the send button and that message is sent to only those two people. While I'm still here on this conversation I can hit the groups button up at the top of the screen again and I can see the people in this group and there's an option to add additional people to this conversation. But for now I'm just going to hit the X, I'll hit the back button in the top left corner and now I'm back to the main Messages screen where I can see a list of all of my active conversations.
And of course I can always start another conversation with other people if I want. If you want to start a conversation with every member of the team that's separate from the team chat, you can do that too. All you would need to do is hit the compose button and then just add every single person into this chat. Then hit Next and then continue on with that conversation. And that might be better than just throwing every message into the overall Team Chat. This way you can have multiple separate threads with the same selection of people, which keeps those conversations organized into separate threads.
But I don't want to actually send this message, so for now I'm just going to hit the back button up in the top left. Finally, you can also do something called cross-team chat. When I create a new message by hitting the compose button, it allows me to choose any other person who is on the same StaffHub team as I am. But if you think about it, your organization might have several different teams with completely different groups of people. But they all work in the same organization. If you want to contact somebody who is using StaffHub on another team in your organization, all you need to do is tap on the search field up at the top, start typing in that person's name, let it perform a search and you can see it found this person in my organization even though she's on a completely different team.
I can select her, I could select another person from my team if I wanted to or I can just stick with this one person. I can tap Next and then I could write a message to this person. Then of course I'll hit the send button and that message will be sent. So you do have the option to initiate conversations with people in your organization even if they are not a member of your specific team. Messages are a great way to stay in quick communication with your coworkers and it gives you the opportunity to send messages without the need to share your private phone number.
In this course instructor Nick Brazzi shows managers and employees what they need to know to use StaffHub. He begins by showing how to create a team in StaffHub, invite employees to join teams, and organize employees staff into groups. Next, Nick covers all the aspects of work schedules—from how to create, modify, and view schedules to how employees can work together to cover shifts. He shows how to send messages to team members, share files with team members, and post communications using Day Notes. Lastly, Nick covers how to modify StaffHub settings to tailor it to your company and team.
- Creating teams and groups
- Managing teams
- Accepting invitations
- Managing multiple active teams
- Building a schedule
- Setting shifts
- Viewing a schedule
- Requesting time off
- Requesting to swap a shift
- Approving swaps
- Approving time off requests
- Sending messages
- Sharing files with teams