Office 365 for Administrators: Troubleshooting Issues for Users (Office 365/Microsoft 365) Preview

Office 365 for Administrators: Troubleshooting Issues for Users (Office 365/Microsoft 365)

With Sharon Bennett Liked by 739 users
Duration: 1h 55m Skill level: Intermediate Released: 3/19/2020

Course details

Once your users are up and running with Office 365, they may experience more complex issues related to printing, version compatibility, and startup. This course provides Level 1 IT administrators with an overview of common end-user troubleshooting requests related to Office 365. Learn how to fix Word formatting issues, find lost and damaged files, fix common audio and video issues in Teams, reset OneNote notebooks that just won't sync, and connect to different mailboxes in Outlook. Plus, get solutions to common problems with Access, Excel, PowerPoint, Visio, SharePoint, Teams, Publisher, and OneDrive. Microsoft solutions expert Sharon Bennett makes sure that you have the answers to your users' most frequent questions—before they even ask.

Skills you’ll gain

Earn a sharable certificate

Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.

Sample certificate

Certificate of Completion

  • Showcase on your LinkedIn profile under “Licenses and Certificate” section

  • Download or print out as PDF to share with others

  • Share as image online to demonstrate your skill

Meet the instructor

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Contents

What’s included

  • Learn on the go Access on tablet and phone

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