At one time or another, we've all been overwhelmed by an e-mail that reads like a novel instead of a short communication. With the sheer volume of e-mails many of us receive, it can be hard to decide how to handle e-mails that are full of information, tasks, and questions that need to be answered. Learn some techniques for dealing with long e-mails and some strategies for you to keep your own e-mails succinct.
- [Voiceover] Look at your email inbox.…Are you overwhelmed by the sheer volume…of information you receive every day through this channel?…When you're faced with emails that have too much information…and require you to provide long responses…or require you to ask for even more information,…how can you best process…and respond to long emails?…In this video,…we'll show you how to evaluate emails quickly…and think about the best way to craft your own…so you get effective responses and feedback.…Think of how many emails you get a day.…Emails directly to you,…emails that are replies to emails that you've sent out.…
You get notifications,…you get emails as part of distribution lists.…The worst type of email to get is the overly long email.…Let's look at this email from Harold.…Not only does Harold address multiple different threads…and try to fit everything into one,…he actually thinks that this is a quick summary…of everything that's happening.…This is exactly the type of email…we want to try to avoid.…It's not to the point,…
Next, learn which methods—email, phone, Skype, or face-to-face discussions—are most effective for communicating, and explore how to best plan and run effective meetings. By the end of the course, you'll be able to build a personal productivity strategy that works for you and your team.
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- Explain the best ways to improve personal productivity.
- Differentiate between OneDrive and SharePoint.
- List the most important features of OneNote.
- Name the most important guideline for writing emails.
- Cite the best practices for managing multiple calendars.
- Explain ways to make meeting matter.
- Summarize the components of a productive meeting agenda.