Join David Elfassy for an in-depth discussion in this video Create and manage Skype for Business, part of Office 365: Deployment.
- [Voiceover] Now there's another product that's part of the Office 365 suite that has also been around for a very long time and that is quite mature. It used to be called the Office Communication Server, and then the Link Server, and now it's called the Skype for Business Server. Skype for Business not to be confused with Skype, a public product that is available to any user out on the internet that wants to purchase the app or use the free version of the app can use this Skype functionality.
Now that's not what we're talking about, we're talking about Skype for Business. Skype for Business is a much more rich functionality with a fully functional client application that is available both as a web-based product or as a fully downloadable product. So Skype for Business will allow you to have online meetings and to have instant messaging conversations as well as sharing data and sharing interfaces through the Skype for Business's clients. In order to manage my Skype for Business settings, I'm going to open up the Skype for Business admin center from the Office 365 admin center.
Now you'll notice as soon as I open up the Skype for Business admin center the link to that actually says L-Y-N-C, lync, that is the old URL but it points to the new interface so it still uses lync as part of its URL. Right away I'm presented with the dashboard and I see the amount of users that are enabled for Skype for Business, I see the information about my organization as well as all the domains that I have available to me to be used as part of my Skype for Business configuration.
Then I can go ahead and look at my users and here I can look at all the settings of my users. So when I click on one of my users you'll note that I can configure individual settings for that user. Such as which functionalities of Skype will they be able to use? Are they able to use audio and video? And if they're using video is that video going to be HD? Will they be able to do transferring of files by using the Skype for Business clients? And will they be able to communicate with users in other domains or only users inside of my tenant? So when I click here on Edit I can actually modify all of these settings for any of my users that are part of my Office 365 subscription.
Going down my list of options here I've got my organization settings, which allow me to define some general settings in terms of communication, specifically external communication. How will my users be able to communicate with other organizations? And I may want to keep my organization private and what I've done here is only allow specific domains to be used for external communication. So my users can communicate with anyone that is inside of the tenant plus they can also communicate with individuals that have user IDs that are in the microsoft.com domain.
Anyone else is blocked, they cannot have instant messaging conversations with those users. Then if I go into dial-in conferencing I actually have the ability to configure my Office 365 tenant to connect to the PSTN. PSTN, or Publicly Switched Telephoning Network, a fancy name of calling a phone line, allows you to have a bridge over to a phone line through the online meetings. What this essentially allows is users to dial in to meetings.
So if a user doesn't have a client application or he doesn't have access to the browser-based version of the Skype for Business client, they can simply pick up the phone, call a toll-free number or a for toll number and dial in to a conference. In order to do that, we actually need to purchase Skype for Business PSTN Conferencing. This used to be available only from third-party providers, that is still available from third-party provider and I can click on that little link here below to purchase it from a third-party provider.
Or I can purchase it directly from Microsoft and if you actually have a higher tier of Office 365 subscription then you actually have that included so some tiers of Office 365 enterprise level subscriptions have PSTN Conferencing already built-in. Once I've got that then I can actually configure my settings for the Microsoft bridge, to connect to the PSTN. And I can also configure my dial-in user settings. So a dial-in user setting is essentially the phone number that users can dial in to conferences and the phone number that they have themselves as a unique ID to allow other individuals to connect to their conferences.
For example, I've purchased a PSTN Conferencing solution from a third-party provider, ATT Conferencing. And they've given me a toll-free number and they've also given me a conference ID. So if I create a meeting I can simply send that information to all the meeting attendees and they know that they will have to dial into that number and then when prompted, they will enter the conference ID on their telephone pad. This will allow them to dial-in to one of my online meetings.
So this here is configured manually so I've actually edited this information manually, and this is because I've made this external purchase of a PSTN Conferencing solution. If you are part of the Microsoft PSTN Conferencing solution then this information will be populated for you but you can still modify it. Then when I go into online meetings, this is the URL that will be sent to users who actually start an online meeting so if I go to my Outlook client and I invite someone to have an online meeting, automatically the information that is available here will be populated in the meeting invitation.
So I can customize that, customize my disclaimer text which is below. There's no URLs here because the URLs are pre-set into the meeting invitation but I can customize additional such as my logo URL. Then I've got my tools, which are various troubleshooting tools that will allow you to actually troubleshoot your connection to Office 365 based on the Skype for Business clients So if one of your Skype for Business clients is having trouble connecting you can use one of these tools. Now essentially most of these tools are wizards except for the Remote Connectivity Analyzer which we covered early on in this course and that allows you to troubleshoot any type of connection to your Office 365 infrastructure.
This course details the process of moving your network to Office 365 by deploying a new Office 365 subscription. David Elfassy covers creating user accounts, adding domains, and configuring email, directories, conferencing, file sharing, and valuable business services such as PowerShell and SharePoint. Watch these tutorials to deploy your own implementation of Office 365 or to see if this technology fits your enterprise needs.
- Using FastTrack to prepare for Office 365
- Creating Office 365 user accounts
- Adding domains
- Configuring Outlook and Skype
- Configuring sharing and shared mailboxes
- Troubleshooting an Office 365 deployment
- Configuring PowerShell
- Creating SharePoint services