External contacts in Office 365 allow users outside your tenant to access your resources. In this video Sharon demonstrates how to enable and control access to external users.
- [Instructor] You can have users outside…of your organization available to your internal users.…For example, you may have an outside travel agent…that handles your company bookings,…and you would like to add their external email address…to your global address book.…Once these external users have been added…to our global address book, our internal users…are able to find them very easily.…From our internal user point-of-view,…they're just another email address.…External contacts will be configured as either…a mail contact, or a mail user.…
In both cases the external user…will have an external email address,…and both will be displayed in the global address book.…So you may be asking yourself, "What is the difference?"…A mail user can logon to your Office 365 environment…and access resources, whereas a mail contact cannot.…Mail users can also have several external email addresses.…Now let's show you how to create an external email contact…using both PowerShell and the Portal.…We're going to start with the Portal first.…
- Changing the default and reply-to email addresses
- Managing SIP addresses
- Creating resource mailboxes
- Creating external contacts
- Creating distribution lists
- Creating and applying retention policies for Exchange mailboxes
- Configuring Skype for Business Online communication settings
Skill Level Intermediate
Q: This course was updated on 08/13/2018. What changed?
A: New videos were added that cover creating Office 365 groups, delegating permissions using the Office 365 portal and Windows PowerShell, and migrating public folders.