From the course: Microsoft Cloud Fundamentals: Troubleshooting Microsoft Online Services
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Common Office problems - Office 365 Tutorial
From the course: Microsoft Cloud Fundamentals: Troubleshooting Microsoft Online Services
Common Office problems
- [Instructor] Hopefully, your installation Office will run smoothly with no problems at all. However, you need to ensure that you can troubleshoot and resolve common issues that may affect users. In this way, you'll be able to restore their productivity when using the office suite. Some of the more common problems found with a locally installed version of Office include Office apps may stop working or freeze, and may need to be closed and restarted. You may receive an Office stopped working error when you try to open an application, or have too many files open at once. Other issues can include activation issues and account sign-in problems. Often these can be resolved by signing out of Office, rebooting, and then re-signing into Office. The current version of Office is more cloud-enabled than previous versions Office, and it actively encourages you to save documents to OneDrive. Therefore, you need to ensure you…
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