Review minimum requirements for Office 2016, perform Office 2016 updates, and explore the Office Repair feature.
- [Instructor] Microsoft Office is one of the most popular apps in the world, and is used by more than 1.2 billion people in over 140 countries. You need to ensure that you can troubleshoot and resolve common problems that may affect users so that you can restore their productivity when using the Office suite. The latest version, Office 2016, offers more cloud integration and collaboration tools than previous versions of Office. Office 2016 has different features, depending upon how you purchased it.
When you compare the one-time purchase version of Office 2016 to an Office 365, or Microsoft 365 subscription, there are some significant differences. Both versions get the Office applications, and ongoing security patches, but that is where the similarity ends. The Office 2016 that is included within Office 365, or Microsoft 365 subscription, will benefit from a free upgrade to future versions of Office, such as Office 2019 when it is released.
Full smartphone app support and cloud integration, PC versions of Access and Publisher, one terabyte of OneDrive space, and technical support is included, and more. To view a Microsoft workpage that shows the differences between the two versions of Office 2016, you can visit the page link onscreen. The Office 2016 minimum requirements will vary according to the plan and edition that you choose to use, and also depending on whether the device that you se Office on will be a PC or a Mac.
To view the current Office minimum system requirements, you can visit the page link onscreen. Generally, the system requirements for either standalone or Office 365 Office 2016 are very similar. But you need to ensure that with the subscription-based Office 365, that you use the latest version of the Office Client, as this will be optimized to work with Office 365. Some of the more common problems found with Office 2016 include Office apps may stop working or freeze, and may need to be closed and restarted, other issues include activation issues and account sign-in problems.
Office 2016 is even more cloud enabled than previous versions of Office, and it actively encourages you to save documents to OneDrive, therefore you need to ensure that you have a valid license and associate the correct user credentials when using Office, otherwise it can hang when trying to save files. To ensure that you use the most up-to-date version, you should also make sure that you've installed the latest Office updates, as this can often resolve many problems.
Although you can disable them, Office 2016 will automatically download and install updates, and this will ensure that you use the most up-to-date version and increase the security and reliability of Office. A great website with guidance for troubleshooting and installing Office 365 and Office 2016 can be found by visiting the page link on the screen. Let's take a look at the Office 2016 updates. I'll open an Office 2016 app, such as Word, and then create a new document.
I've created a new document, Hello Mum! I then go to File and then down to Account. We can see that my user account is shown, and this also links to my online storage, in both OneDrive and SharePoint. On the right hand side, under Product Information, we can see Office updates have not been enabled. We can click the Update Options and then click Enable updates. I'll accept the User Account Control, and now updates are automatically downloaded and installed for the Office Product.
I can now choose to force the update by clicking Update Now. Updates are now downloaded and will be installed in the background. Once complete, the You're up to date window appears after Office has checked and installed any necessary updates. Microsoft provides a useful website which lists the update contents. You can click the View Updates option to access this page. If an update requires you to close the app, you should click Continue.
The updates are applied and we can then relaunch the application. I'll relaunch Word and go to File, Account and then under the Update Options, click Update now. The You're up to date window appears after Office has checked Install Updates. And I can click Close. Microsoft provides a useful website which lists the update contents. You can click the View updates option to access this page.
Once launched, we'll scroll down to the previous updates section. And then select the latest month of updates to see what new features have been incorporated into Office. In addition to allowing Office to update itself on a regular basis, there's also a built-in repair tool that you can use to help fix problems. Let's take a look at using the Office repair Tool to resolve problems with Office 2016. I'll right click the start button and select Apps and Features.
In the search this list, I'll type Office, and then select Office. I can click Modify, and then to the User Account Control click Yes, on the Office repair tool you have two choices, the quick repair is done offline and will take a few minutes to complete. It should be performed first. After it's verified the files, it will repair common Office issues. Once repaired, we can click Close.
To view the Online Repair, I'll select the Online Repair option, and then click Repair twice. The online repair will perform a full-stage, full diagnostic repair and reinstall key Office files. It will take up to 30 minutes to complete, depending on your Internet connection speed. We saw the pop-up declare that the installation had finished, and now we can click Close.
When we relaunch the Office 2016 application, the problems we experienced before should have now disappeared.
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