From the course: Configure and Manage Office 365 Workload Integrations (Office 365/Microsoft 365)
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Analyzing business requirements
From the course: Configure and Manage Office 365 Workload Integrations (Office 365/Microsoft 365)
Analyzing business requirements
- [Presenter] Before you implement a collaboration solution, you need to first identify the business requirements and then build your solution to meet those business requirements. Now, there's a really important thing that I want to kick this off with because this is just where failure happens way too often. And that is understanding that the business requirements are not defined by your IT staff. There are IT administrators who think that they're the ones who should identify these requirements and implement the collaboration tools necessary. But the reality is they should be defined by the stakeholders that will be using the solution and who will be affected by its implementation. Now, how do we find out what the stakeholders have to say about it? Well, we need to get out and interview. And by interview, there's a number of different ways we could do it. There could be just face-to-face. This is very often what you'll do…
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