Join Mike Meyers for an in-depth discussion in this video Standard business documentation, part of CompTIA Network+ (N10-006) Cert Prep: 7 Managing the Network.
- This might be a shocker for you,…but there's a lot of documentation…when it comes to networking.…No really, there is.…Luckily for you, the Network+ only covers…four very specific types of standard business documentation.…Can't think of a pretty way to do this,…so I say, let's just go through all this documentation…and knock them out.…Starting with, probably one of the more famous ones,…and this one's called a Service Level Agreement.…A Service Level Agreement is a document…between a customer and a service provider.…
It's designed to define the scope, the quality,…the terms of service that are to be provided.…So some of the things you're going to be seeing…on a typical SLA are going to be the…Definition of the Service Provided.…If I'm a service provider,…I want to define what I'm giving you.…Some other things you might see might be,…for example, equipment.…Is the ISP providing certain types of equipment,…whatever it might be.…And the third one is technical support.…So, if that service provider needs to help you,…
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Skill Level Intermediate
1. Managing Risk
2. Protecting Your Network
3. Network Monitoring
4. Network Troubleshooting
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