Join Mark Thomas for an in-depth discussion in this video Risk management, part of Cert Prep: ITIL 3 Foundation.
- Risk management is often over looked,…and sometimes really misunderstood…as a list of things that could happen.…Many organizations come up with a…list of risks, and they stop there.…The whole idea of risk management is to go through…a life cycle of understanding what those risks are,…how we analyze those and how we manage those risks.…Now, on the slide there are several different…models that you could look at.…There's MOR, we talked about in a previous session,…there's the simplified risk assessment and…risk management model and there's…basically the ISO that you could have in there as well.…
But I want to cover a couple of key points…that I want you to remember from a risk management…side in terms of the model.…The first thing that I want you to think about is…within risk, we have to first identify what those risks are.…So when we identify what those risks are,…the key things, basically name the risk.…What's the list of the potential…things that could happen for us?…When we were doing risk management, identification…
ITIL® is a registered trade mark of AXELOS Limited. This ITIL Foundations course is offered by Interface Technical Training, ATO of EXIN.
Skill Level Advanced
Qualification scheme3m 51s
1. Service Life Cycle
2. Service Management as a Practice
3. Key Principles, Models, and Concepts
4. Life-Cycle Phases
5. Life-Cycle Processes: Part One
6. Life-Cycle Processes: Part Two
7. Service-Management Functions
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