Join Mark Thomas for an in-depth discussion in this video Change Advisory Board and Emergency Change Advisory Board, part of Cert Prep: ITIL® 3 Foundation.
- OK, we're still in service transition.…Change management's the process.…We have something called a CAB and an ECAB,…change advisory board or the…emergency change advisory board.…These are extremely important for an orgainzation…because what the CAB is created to do…is help us basically have the appropriate members,…as a part of the CAB, who have the technical,…who have the business, who have the functional…understanding of the changes we're assessing…to be able to provide meaningful input…and assist the change manager in making a decision…on how we're going to deal with that change.…
We can approve it.…We can defer it.…We can outright reject it.…Whatever we decide we're going to…have as a result of those change.…Hopefully, if we have everything right,…and the process is working, we then have this…CAB that meets to assess and look…at the risk of those changes, and again…assist the change manager in whether or not…we should approve those changes.…Now, some things we'll discuss in this,…I want you to, if you're looking for a set of questions…
ITIL® is a registered trade mark of AXELOS Limited. This ITIL Foundations course is offered by Interface Technical Training, ATO of EXIN.
Skill Level Beginner
Qualification scheme3m 51s
1. Service Life Cycle
2. Service Management as a Practice
3. Key Principles, Models, and Concepts
4. Life-Cycle Phases
5. Life-Cycle Processes: Part One
6. Life-Cycle Processes: Part Two
7. Service-Management Functions
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