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Neil Perlin

Neil Perlin Neil Perlin is president of Hyper/Word Services, an internationally known consultancy in online help and mobile. He helps clients define content strategy; pick effective structures, methodologies, and outputs; convert content to online form; select and learn authoring tools; and keep projects clean on a follow-up basis.

Neil has spent 37 years in technical communications, with 30 in training, consulting, and development for online help and documentation, elearning, and mobile. He specializes in MadCap Flare and Adobe RoboHelp for online help, MadCap Mimic for elearning, and ViziApps Studio for iPhone and Android mobile app development. Neil also trains and consults on documentation methodologies like single sourcing, topic-based authoring, structured authoring, and procedure review and documentation, and he offers troubleshooting to convert old projects between different formats and tools and to fix coding problems. In addition, he offers strategic consulting support to help companies determine their online "content" direction through a maze of options.

Neil is a fellow of the Society for Technical Communication (STC), started and ran the society's Beyond the Bleeding Edge presentations for 14 years, and represented the society to the World Wide Web Consortium for 3 years.
3 courses
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  • view course page for RoboHelp 2015 Essential Training

    Learn how to use RoboHelp 2015 to create technical documentation, including desktop and mobile help systems, and publish output in multiple formats, including HTML5, Word, and PDF.

    1h 38m
    Beginner
     
    Viewers:

  • view course page for MadCap Flare 12 Essential Training

    Learn how to use MadCap Flare 12 to author technical documentation—help systems, software manuals, knowledge bases, and more—in various print and online formats, including HTML5 and PDF.

    3h 36m
    Beginner
     
    Viewers:

  • view course page for MadCap Flare 11 Essential Training

    Learn how to use MadCap Flare 11 to author technical documentation—help systems, software manuals, knowledge bases, and more—in various print and online formats, including HTML5 and PDF.

    4h 5m
    Beginner
     
    Viewers:

“All of the instructors you have for graphics/3D/animation are great! Many of them remind me of the wonderful professors I have at my college, just a LOT more mobile!” —Michael M.
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