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Neil Perlin is president of Hyper/Word Services, an internationally known consultancy in online help and mobile. He helps clients define content strategy; pick effective structures, methodologies, and outputs; convert content to online form; select and learn authoring tools; and keep projects clean on a follow-up basis.
Neil has spent 37 years in technical communications, with 30 in training, consulting, and development for online help and documentation, elearning, and mobile. He specializes in MadCap Flare and Adobe RoboHelp for online help, MadCap Mimic for elearning, and ViziApps Studio for iPhone and Android mobile app development. Neil also trains and consults on documentation methodologies like single sourcing, topic-based authoring, structured authoring, and procedure review and documentation, and he offers troubleshooting to convert old projects between different formats and tools and to fix coding problems. In addition, he offers strategic consulting support to help companies determine their online "content" direction through a maze of options.
Neil is a fellow of the Society for Technical Communication (STC), started and ran the society's Beyond the Bleeding Edge presentations for 14 years, and represented the society to the World Wide Web Consortium for 3 years.