From the course: Learning Minitab (version Minitab 17)
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Pareto charts - Minitab Tutorial
From the course: Learning Minitab (version Minitab 17)
Pareto charts
- [Voiceover] In this movie, I will show you how to create Pareto charts using Minitab. Open up your exercise file 02-02. What we have here is data regarding complaints for a pizza chain of restaurants. Column C1 through C2 are the complaint categories and the number complaints for each category, and the breakdown for each store is C3 through C7, and C10 onwards are the same data but transposed. So, for example, C10 has the locations, and C11 has the crust complaints for each location. You want to analyze complaint data gathered by your pizza stores in these five locations. The first question that comes to mind is What is the biggest complaint? The second question might be Which store location has the most number of complaints? To answer these questions, the best graphical tool to use is the Pareto chart. Let's get started. Go up to Stat, Quality Tools, Pareto Chart. In the dialog, let's do Complaint Categories, and the number of complaints will be the frequencies. Over here, you have…
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