Overview of the Control phase

- The control phase is the most critical phase…in your DMAIC project.…If it's not done right, all the improvement gains…will evaporate after your project ends.…Process owners and operators who perform processes daily…are the ones who will determine how sustainable…the improvements are.…And that's why their buy-in and participation…from the start and throughout the project is so critical.…The main purpose of this phase is to establish controls.…To control the key X factors and monitor the Y…to ensure the improved performance is sustained…on an ongoing basis.…

The project team does not need…to babysit the improved process.…Let's take a look at the steps in the control phase.…First, develop a control plan for monitoring,…controlling, and regulating performance.…The control plan tells us when to leave the process alone…and when to intervene, and what action to take.…The control plan should be designed…for the process owners and operators…who carry out the process routinely, day in and day out.…

The next step in the control phase…