Instant messages in Skype for Business are text-based messages you can send to converse with co-workers. Teams replaces instant messages with a feature called Chats, which is introduced in this video.
- [Instructor] In Skype for Business you can send instant messages. These are private text-based chat messages that you send to one person, or a small group of people. Microsoft Teams accomplishes this same goal using a feature called Chat. Let's compare instant messages in Skype for Business with chats in Teams. So first, when you're working with Skype for Business to send an instant message you would find a person, either in your contact list or in a search, then you can double-click on them and you can write your message and see the response here and continue the conversation. Let's switch over to Teams. In Teams we do pretty much the same thing using chats. So I'm going to click on this button on the left to go over to the chat section. And this'll be easier to see if we just maximize this window. Now recent conversations will show up here on this list, and you can go to any one of those conversations to continue where you left off. But to send a new message, you can click the Compose button. That's this button up here on the top. Then you should search for the name of the person that you want to send the message to. Make sure your cursor is here in the To field and start typing in that person's name. Now the people you contact in Teams, just like in Skype for Business, will be other employees, or users in your organization. So the people you contact will be in the organization's Office 365 directory. So that's what I'm searching here. So I don't even have to finish typing in his name, it's already found him. I can click on him here, and now that set Garrick as the recipient. Now if you've sent a message to this person in the past you'll see those messages here. Instant messages from Skype do not show up in your chat history in Teams though. You will only see messages here in Teams that you sent in Teams. And you can continue that chat thread here. Or, if you want to send a message to multiple people at the same time just go back to that To field and search for another person. So I also want to send this message to Laura, so I'll search for her. It found her pretty quickly, so now she's set as the second recipient. Then you can write your message. Just click on the message field down here at the bottom and then write in your message. Now there are some buttons below the text field. If you need formatting options you can click this format button. And there's also a paperclip button you can use to add an attachment to your message. When you're ready to send the message just click the Send button here down at the bottom. So now that message has been sent, and in a moment we'll get a response from Laura. So when somebody responds, you'll just see those messages and you can continue the conversation from here. Now if somebody else sends you a message it will pop-up here as well. But to see something extra, I want to leave the chat section. So I'm just going to go over to the Teams section, over here on the left side, so we're in a different section of the interface. And in a moment I'm going to get a new message from somebody else. When I get a new message, if I'm not already in the chat section, there will be a notification like this. I can click on that, or I can just go back over to the chat section and I can see that new incoming message is here. I can click on it. I can see that message, and I can respond. And I can go back to any other conversation that I see here on the recent list. And that's it. When migrating to Teams you'll be using chats, instead of instant messages, to send private text-based messages.