From the course: Microsoft 365: Health and Security

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Get help with problems

Get help with problems - Microsoft 365 Tutorial

From the course: Microsoft 365: Health and Security

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Get help with problems

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- [Instructor] Microsoft Office 365 is a complex environment and occasionally you may find that you need to get a little help with a problem that you're having. Fortunately, there's a really easy way to get help. So let's take a look. So right now I'm signed in to Office 365 and I'm in the Admin Center. What I'm going to do is go to Support and then I'll click New Service Request. Now unfortunately you can't just automatically open up a service request. You have to try to get help from the automated assistant first. So let's take a look at how that works. For the sake of example, let's pretend that I was having trouble installing Office 2016. I might come up to the assistant and type something like how do I install Office 2016? And you'll notice that as I type, there are suggestions that are displayed down below. So I'll go ahead and click on How do I install Office 2016? And when I do the assistant will go out and it will search for an answer to my question. Here we have an article…

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