About the Author

Megan Hoffman is a certified Microsoft Master Instructor with 40+ Office Specialist (MOS) certifications.

She has over 15 years of experience providing business technology training. She's also established and managed a Microsoft Office Specialist testing center, giving her deep insight into the intricacies of the MOS exams. Megan's passion is empowering people to use technology efficiently. She is a graduate of Wesleyan University with a BA in English education and a teaching certificate for grades 6–12. You can find Megan on Twitter @meganbyte77.