Stages of problem-solving

- Problem-solving typically goes through six stages. … Framing, divergence, emergence, … convergence, testing, and implementation. … Most of the brainstorming techniques … we've reviewed naturally walked through these steps, … but some may skip a step, … and in many situations, you'll want to repeat a step … or drill deeper into one. … By understanding this process, you can be aware … of how your brainstorming session is progressing … and you can quickly adapt … to help bring out the right results. … Let's look at these in more detail. … The first step is framing the problem. … This is the goal setting that we've addressed earlier. … The key is always to make sure the problem is understood … by those that are helping to find a solution. … Next is divergence. … This is the fun and creative part of the process. … Here is where you're going through all of that ideation. … You'll keep finding new ideas, … but there's no real clear solution yet. … Strong facilitation. … Make sure you keep your brainstorming session …