From the course: Mistakes to Avoid When Resolving Conflict
Join today to access over 22,600 courses taught by industry experts or purchase this course individually.
Name-calling
- Let me ask you a question. How do you feel when someone calls you a name? Now, how do you feel when you do the name-calling? You probably don't even notice it. Name-calling isn't always obvious. In fact, it can be very subtle, but still hurtful and hugely detrimental to actually resolving conflict. Name-calling can actually derail the process of conflict resolution. It can make people feel small and make them think that they're not valued. So, here are five subtle name-calling words and phrases I want you to avoid. "That's silly or stupid." No one wants to feel like they're silly or that their ideas aren't smart. "You're working too slow." Slow is a trigger word for a lot of people because it indicates to them that they're not as smart as the rest of the crew. "Not a smart idea." Well, what would you like to hear? You don't want to hear that something you're trying to contribute isn't smart. "How dumb is…
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.