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Assess, identify, and resolve

Assess, identify, and resolve: Mac OS X El Capitan for IT Administrators
Assess, identify, and resolve: Mac OS X El Capitan for IT Administrators

Understand the troubleshooting process. Learn about gathering information and verifying that the problem exists. Learn how to try quick solutions. Understand how running diagnostics to report hardware conditions can help identify problems. Understand systematic fault isolation. Learn how to research problems. Learn the methods for repairing problems. Understand the importance of verifying the repair, and the benefits of informing a user of changes made.

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Skill Level Intermediate
4h 11m
Duration
214,472
Views
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Skills covered in this course
IT Help Desk IT and Hardware IT Operating Systems Mac OS X

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