Join Charlene Li for an in-depth discussion in this video Listen at scale, part of Charlene Li on Digital Leadership.
- Let's begin with listening.…The best leaders understand that listening…is the foundation of their leadership,…and they also realize that they were born…with two ears and one mouth…and should probably be using them in that same ratio.…To illustrate this, let's take an example of…a situation where you are walking into a cocktail party.…The first thing you're going to do is to listen.…What are people talking about?…What are you hearing them, the tone that they're using?…And then, eventually, you will find a place…where you can insert and begin,…and be part of that conversation.…
Leadership in the digital era is the same thing,…and it's the ancient art of listening,…but with a big update, and that update is now…in a digital space, we can now listen at scale.…It's no longer one on one in a cocktail conversation.…It's about listening to everybody and anybody…you need to be able to reach to.…So that could be somebody who is…at a direct report to you, just down the hall.…What are they talking about…on the internal social network or online?…
In this course, she explains the three steps for extending leadership into the digital space: listening, sharing, and engaging. With her tips, you can transform your professional relationships with employees, peers, and influencers. At the end of each chapter, she provides a list of questions to help you get started on your next step.
- Listening at scale
- Scanning your environment
- Choosing the right type of engagement
- Cultivating followers