Join Charlene Li for an in-depth discussion in this video Engagement best practices - put controls in place, part of Charlene Li on Digital Leadership.
- A concern that you may have about engagement…is that you're gonna be out of control.…After all, you may begin a dialog with somebody,…but you have no idea what the other person is going to say.…And for you in particular becoming a leader…in this digital space,…that can be very disconcerting.…A very insecure place to be.…Well, there are a couple best practices…that I would suggest to create some more structure…for you to be able to enter into this space,…so that you can make sure that the engagements…that you have, especially early on,…are ones that really help you advance as a leader.…
The first best practice I would say…is to set expectations around the type of engagement…you want to have.…There could be a leader like David Thodey,…the CEO of Telstra,…who is a natural, outgoing, gregarious person…would wants to get right into the thick of things,…get his hands dirty, listen to everybody,…and engage with whoever he can,…but you may also be someone very different.…You could be like Ginni Rometty,…the CEO of IBM.…
In this course, she explains the three steps for extending leadership into the digital space: listening, sharing, and engaging. With her tips, you can transform your professional relationships with employees, peers, and influencers. At the end of each chapter, she provides a list of questions to help you get started on your next step.
- Listening at scale
- Scanning your environment
- Choosing the right type of engagement
- Cultivating followers