Skip navigation

On September 14th, 2017, we published revised versions of our Privacy Policy, Terms of Service and Website Use Policy and published a Cookie Policy. Your continued use of means you agree to these revised documents, so please take a few minutes to read and understand them.

The only two options

The only two options: Working with Difficult People
The only two options: Working with Difficult People

Examine three levels of response to difficult people—live with it; work around it; or confront it and try to change they way they behave towards you. What if they have power? Or they are not that bad? What if yours is only a one-off interaction?

Resume Transcript Auto-Scroll
Skill Level Beginner
1h 46m
Show More Show Less
Skills covered in this course
Business Business Skills

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start Your Free Trial Now

Start your free trial now, and begin learning software, business and creative skills—anytime, anywhere—with video instruction from recognized industry experts.

Start Your Free Trial Now