The ladder of inference helps us understand how the human mind goes from taking in data to making meaning about the world to then taking action on that meaning. Learn the ladder of inference and be able to use it to understand their thinking and that of others.
- Beware of narratives.…Finance is always saying no or Jim is never prepared.…These narratives are not always wrong,…but often, they're exaggerated.…Ultimately, they hurt our ability to build trust.…Less trust means we're less likely…to achieve our collective goal.…In order to become more aware of our narratives,…it's helpful to know how they work.…Let's unpack them by using a tool developed…by Chris Argyris, the Ladder of Inference.…The Ladder of Inference is a model…of the steps we take between observing our world…and taking action, how we go from fact to decision.…
There are seven steps.…Most of the time, we don't even realize we're doing them.…Our brains run through the steps automatically…and instantly.…In that short time, our world views are filtered…through a set of assumptions and beliefs.…If we don't pay attention, we can create narratives…that distort reality and hurt our ability…to achieve our goals.…So, let's go through the Ladder of Inference…to slow down this very fast mental process.…First, we take in real data and experience.…
- Define “compassionate collaboration” and explain how it helps a team work more efficiently.
- Identify the potential problems with narratives.
- Recognize the core skill that a great project facilitator possesses.
- Determine the best way to address possible barriers or roadblocks to attaining the collective goal.
- Recall how often checklist compliances should be verified.