In this video, explore the four building blocks that are relevant to every communication scenario. Learn how to manage the perceptions of others and how to use the think, feel, do model when communicating.
- Four building blocks create the foundation…for successful communication, the people, the message,…the context and effective listening.…The four elements are at play in every communication event,…whether you're presenting in front of 1000 people…or making small talk with a coworker.…When I'm coaching a client, I often ask…what are some recent communication successes you've had?…Frequently the client will say, "I don't know,…"I don't really think about it, communication just happens."…Well, research shows that strong communication…is the cornerstone for thriving businesses,…healthy relationships and your career success,…don't leave all of that up to chance.…
Before communicating,…consider each of these four building blocks.…As you walk to your next meeting,…think to yourself, who will be there?…What do I need to know about them?…What kind of listener do I want to be right now?…Before you hit Send on your next email,…ask yourself, how's the timing of this email?…Is email appropriate or should I pop in for a quick chat?…
- Recall the four pillars of a business scenario.
- Explore the term 'people' in the context of a communication scenario.
- Recall how the Think, Feel, Do model applies to a communication scenario.
- Identify the parts of the message in a communication scenario.
- Recognize the 'channel' in a communication scenario.
- Apply the importance of context in a communication event.
- Review the most important components of listening.
Skill Level Beginner
Organization Communicationwith Brenda Bailey-Hughes1h 20m Advanced
1. The Four Communication Building Blocks
2. Communication for Common Situations
3. Communication for Challenging Situations
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