In this video, learn how feedback can be structured or unstructured, planned or unplanned. Gemma Leigh Roberts takes you through the five critical feedback steps you can use to deliver feedback effectively.
- Providing feedback whether it be…structured or unstructured,…planned or not planned,…can be a daunting and tricky process,…but it doesn't have to be this way.…There are five simple and clear steps you can take…to deliver feedback in a productive, useful,…and informative way.…First, prepare your feedback.…Occasionally, you'll be asked to give feedback off the cuff…and perhaps you feel comfortable doing this.…
If you have the information ready to share, go ahead.…You can, however, reply and say…that you would like some time to think about it,…gather your thoughts,…and provide relevant and useful feedback.…There's no harm in taking your time…being considerate in your approach…and planning how you'd like to deliver the message.…When preparing, think about…key pieces of information that you'll share,…how you will deliver the feedback,…for example face to face or via email.…
Clear examples you can share to illustrate your points.…The second step is to focus on your tone.…Often, it's not what we say to others that has an impact…
Author
Gemma Leigh Roberts
Released
10/17/2017Watch this course to learn how to give and receive high-quality feedback. Whether it's with peers, managers, colleagues, team members, friends, or family, the same principles apply across the board. Author Gemma Leigh Roberts shows how to give effective feedback, ask for feedback, and use the responses you receive as a tool to improve personal performance. These tips will help lead you into a cycle of continuous development, and a growth mindset that can help propel your career and your relationships forward.
- Getting comfortable asking for feedback
- Overcoming blind spots
- Creating a growth mindset
- Giving effective and unbiased feedback
Skill Level Beginner
Duration
Views
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Introduction
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1. The Experience of Feedback
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The potential trap3m 42s
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2. Receiving Feedback Well
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The grace game4m 14s
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3. Giving Feedback Effectively
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The five feedback steps4m 48s
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Forget the formalities4m 13s
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Conclusion
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Evaluate your feedback style3m 41s
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Next steps1m 43s
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Video: The five feedback steps