The five feedback steps

- Providing feedback whether it be…structured or unstructured,…planned or not planned,…can be a daunting and tricky process,…but it doesn't have to be this way.…There are five simple and clear steps you can take…to deliver feedback in a productive, useful,…and informative way.…First, prepare your feedback.…Occasionally, you'll be asked to give feedback off the cuff…and perhaps you feel comfortable doing this.…

If you have the information ready to share, go ahead.…You can, however, reply and say…that you would like some time to think about it,…gather your thoughts,…and provide relevant and useful feedback.…There's no harm in taking your time…being considerate in your approach…and planning how you'd like to deliver the message.…When preparing, think about…key pieces of information that you'll share,…how you will deliver the feedback,…for example face to face or via email.…

Clear examples you can share to illustrate your points.…The second step is to focus on your tone.…Often, it's not what we say to others that has an impact…