Working with Difficult People (2017)
With Chris Croft
Liked by 39,564 users
Duration: 1h 46m
Skill level: Beginner
Released: 9/13/2017
Course details
In every workplace, you're likely to perceive some colleagues are being more difficult to work with than others. Before you rush to judgment, you should determine if and how you might be contributing to the situation. (After all, it's entirely possible that you're the problem.) If you've determined that the problem isn't you, then this course can help.
In this course, Chris Croft shares methods for recognizing the characteristics of some of the most common types of difficult people, and gives you strategies for dealing with these individuals more effectively. Chris provides practical techniques for dealing with a variety of different behaviors, including negativity, aggression, childishness, and selfishness. Plus, he explains how to overcome your own negative thinking, and get the best from a difficult boss.
In this course, Chris Croft shares methods for recognizing the characteristics of some of the most common types of difficult people, and gives you strategies for dealing with these individuals more effectively. Chris provides practical techniques for dealing with a variety of different behaviors, including negativity, aggression, childishness, and selfishness. Plus, he explains how to overcome your own negative thinking, and get the best from a difficult boss.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
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Andrew Cepeda
Andrew Cepeda
Public Restroom Specialist at City of Philadelphia – Department of Public Health
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Contents
What’s included
- Practice while you learn 1 exercise file
- Test your knowledge 3 quizzes
- Learn on the go Access on tablet and phone
- Stay up to date Continuing Education Units
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