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- Types of teams
- Why have a cross-functional team?
- Creating a team culture
- Setting shared goals
- Dealing with conflict
- Promoting ongoing learning
- Managing performance
Skill Level Beginner
Most organizations like to work within well-defined functional areas. You'll have a business department, an IT department, and even functional areas for creative work and project management. Each of these functional areas will have their own managers, budgets, and promotions. A lot of organizations are finding that these functional areas can get in the way of fast-moving projects. That's why many organizations are trying to create smaller cross-functional teams. But a cross-functional team isn't just a bunch of people from different functional areas.
These teams view their product in a new way. They also put much more emphasis on close collaboration, cross-training, and even self-management. This course is designed for people who are working in cross-functional teams. You'll see how your team is different from how you may have worked in the past. You'll also see how your team will have a shared responsibility to deliver the product. There's a big difference between working together and working next to one another. Any organization can create work groups, but a good cross-functional team will always push you to learn new things, better-understand others, and commit to shared goals.
In one sense, your team will be working in a small group within your larger organization. Your team will have its own culture, challenges, and communication issues. So you'll see how to bridge your work with the rest of the organization. In the end, no cross-functional team will succeed if it can't deliver to the larger organization. If you're up for a few changes, a cross-functional team can be an exciting and interesting way to deliver your product, so let's huddle together and start working in our cross-functional team.