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Where do you fit in your customer's world?

Where do you fit in your customer's world?: Developing a Service Mindset
Where do you fit in your customer's world?: Developing a Service Mindset

If you are customer facing, knowing where you fit in the customer's world is easy. But what about if you don't talk to customers? Use this journey mapping tool to quantify the impact your role has on customers.

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Skill Level Beginner
41m 36s
Duration
43,174
Views
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Skills covered in this course
Business Career Development Leadership

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