What's the best way to explain something complicated to a receiver? First, determine if the importance weighs on the process or on the product. Then, place your content into information buckets and flex to the need of your learner. Finally, explain by always covering the what, why, and how formula.
- Washing machines are simple, right?…Pick the size of the load, the water temperature,…and use the self-explanatory compartment for the soap.…Ah, the power of simplicity.…Yet, how did my teenage kids manage to skip steps,…overload the machine, or end up with tie-dyed socks…that used to be white?…I think the responsibility falls on my shoulders.…Both of the children may have made a mistake…because my directions were not complete…or didn't meet them where they were at as a learner.…
In this next clip, Amanda too, struggles to teach Jake…how to embed a video into a PowerPoint deck.…Let's listen in.…- So, I wanna show you how to embed video files…to use during client presentations.…- I just use the live site.…- Well, this is probably better.…So, first you choose the slide that you want the video in.…Then you go to the tool bar and click the video icon.…- Wait, I don't have a video icon.…- Yes you do.…Here, let me show you.…Okay, you're in the wrong tool bar.…
So, from here you just scroll through the files…of the prompt and select a video that you want to use.…
- Recall the four pillars of a business scenario.
- Explore the term 'people' in the context of a communication scenario.
- Recall how the Think, Feel, Do model applies to a communication scenario.
- Identify the parts of the message in a communication scenario.
- Recognize the 'channel' in a communication scenario.
- Apply the importance of context in a communication event.
- Review the most important components of listening.