How do you communicate best in awkward social situations? This video discusses the tips of smiling authentically, maintaining a tall stance, minimizing fidgeting, and connecting at a conversational level that allows you to gain information about your audience.
- [Instructor] Many of our viewers…tell us that socializing in professional settings…left them feeling a bit awkward, or uncomfortable.…Yet, working lunches, moments before meetings,…and water cooler chats are a…great opportunity to build rapport, and cultivate trust.…A Harvard Business Review article…measuring likeability versus strength in leaders…has this great quote.…"Before people decide what they…think of your message they decide…what they think of you."…Here are some tips that work well,…and help you exude warmth, and confidence.…
Smile authentically.…A genuine smile involves a considerable amount…of facial muscles compared to a polite grimace.…Stand or sit tall.…Strong posture, and a steady gaze…tell everyone around you that you are competent.…Minimize fidgeting.…Stillness means calmness.…Practice being quiet with your gestures, and your face.…You want to be expressive, but don't overdo it.…Mine for connections.…
When you don't know the person…you're trying to connect with…talk about the external environment…
- Recall the four pillars of a business scenario.
- Explore the term 'people' in the context of a communication scenario.
- Recall how the Think, Feel, Do model applies to a communication scenario.
- Identify the parts of the message in a communication scenario.
- Recognize the 'channel' in a communication scenario.
- Apply the importance of context in a communication event.
- Review the most important components of listening.
Skill Level Beginner
Organization Communicationwith Brenda Bailey-Hughes1h 20m Advanced
1. The Four Communication Building Blocks
2. Communication for Common Situations
3. Communication for Challenging Situations
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