How can you deal with a difficult boss? There are three options—retraining your boss by getting them to change their behaviour; leaving, since a bad boss can ruin your life; or ceasing to care.
- Bosses are the most difficult of all difficult people,…because they have the power, and I think many bosses…haven't been trained in managing people.…They're just making it up, so they're probably…doing it badly.…Maybe they don't know how to delegate properly,…or they haven't realized that thanks and encouragement…are more effective than pressure and criticism.…And they can have a huge effect on your life.…With five days a week, and control over your income,…a bad boss can pretty much ruin a person's life.…
In fact, I'm pretty sure that having a bad boss…is the biggest reason people leave their job…and look for another one.…But leaving your job isn't the first thing you should do,…and as I've mentioned before, ceasing to care…about your work isn't a good option either.…You have to get your boss to be a better one.…This won't be easy, but it's the only option…that's any good.…We've already covered many of the bad behaviors…commonly exhibited by all sorts of difficult people…as well as bosses.…The aggressive ones, the games players,…
In this course, Chris Croft shares methods for recognizing the characteristics of some of the most common types of difficult people, and gives you strategies for dealing with these individuals more effectively. Chris provides practical techniques for dealing with a variety of different behaviors, including negativity, aggression, childishness, and selfishness. Plus, he explains how to overcome your own negative thinking, and get the best from a difficult boss.
LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
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- Identifying and understanding difficult people
- Handling aggressive and passive-aggressive people
- Working with negative people
- Working with procrastinators and people with bad habits
- Conquering your own negative thinking
- When the difficult person is your boss
- Dealing with micromanagers