Communicating effectively isn't an innate talent that some people have and others don't. It's something anyone can learn and practice.
- We all know some people who are just excellent communicators, they really stand out. It's easy to think they were born that way or hey just have some special skill that we don't. But that's a cop out. Communication skills can absolutely be learned and honed. Even if it's something you've struggled with in the past. With practice you can improve, and that makes a huge difference for your career. The Center for Talent Innovation has done research showing that the number one element in the so called executive presence, meaning, do you seem like a leader, is effective communication skills.
If you can master that, people see you differently. Everything you do becomes easier because people are more likely to support you and want to help you. So investing here, with this course, pays big dividends. All you need is an open mind and a willingness to learn.
- Communicating with your colleagues
- When to use the phone or send an email
- Interpreting nonverbal cues
- Asking your boss the right questions
- Knowing when to listen and when to speak
- Communicating in tricky situations
- Handling an interruption
- Responding to critical feedback
- How to communicate as an introvert