Here's an inventory of signs you're not paying attention—so you can stop yourself before you offend someone.
- How can you tell when you're not listening?…It's actually a little tricky…because since your mind is somewhere else,…you're not paying attention to where it should be,…that is, listening to the person talking to you.…So we need to learn to monitor ourselves,…and become conscious of this,…so we can stop before we offend someone.…Here's an inventory of signs to watch out for,…and if you catch yourself doing any of these,…pause and redirect yourself.…First is interrupting.…When you see yourself cutting the other person off, stop.…
You're not giving them enough conversational space.…You have to let them finish.…Second, steering the conversation in another direction.…Now, this happens all the time organically…and it's not a problem.…If you're chatting with a friend,…something they might say reminds you…of something else and off you go.…But especially if the other person is trying to talk to you…about something they feel is important,…they're going to be upset and feel not heard…if you're commandeering the discussion,…
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- Describe common challenges to listening.
- Identify signs of poor listening.
- List effective strategies to recapture attention.
- Adopt the mindset of listening.
- Outline the structure of meaningful listening.
- Describe how to keep yourself from interrupting.
- Explain how to let someone know you've heard them.